Terms
Terms and Conditions
Orders, Pricing and Payment
Payment for products must be made in full before shipment, unless there is a separate credit agreement clearly agreed with TechSave.
TechSave encrypts your card data to reduce the risk of unauthorized use. TechSave will request a pre-authorization on your card to ensure sufficient funds to complete the transaction per your order. TechSave will not confirm your order until pre-authorization is successful. Your card will be charged when we confirm your order, subject to verification that your card is valid and approved by the card issuer. TechSave is not responsible for any delay or failure to deliver due to inability to complete pre-authorization.
TechSave reserves the right to withhold shipment until full payment has been received.
Prices include VAT and do not include discounts, quantity entitlements, or promotions unless clearly stated in the transaction.
By clicking "Place Order" you confirm that the card is yours and that you have sufficient funds or credit for the order total.
Although TechSave verifies the accuracy of all information, details and prices on the website, errors may occasionally occur. If TechSave finds an error in the price of any product you ordered, TechSave will notify you as soon as possible and offer you the choice to confirm the order at the correct price or cancel the order. For any product displayed at an incorrect price due to a typographical or pricing error, TechSave reserves the right to refuse or cancel such orders and will refund you in full. If we cannot reach you, we will cancel the order and refund in full. If you cancel the order before we ship and you have already paid, you will receive a full refund.
TechSave is not bound to fulfill your order if the price on the website is incorrect, whether or not TechSave has already accepted your order.
If you paid by credit card and TechSave has charged your card but the order is later cancelled, TechSave will credit back the charged amount to your card account promptly. Credit approval on your card may take up to 30 days depending on the card issuer. Please contact your financial institution for the exact credit refund timing.
Please note the following
- TechSave accepts only credit cards with a billing address in Thailand.
- Estimated delivery dates are for reference only and are not guaranteed.
- Actual delivery dates may change due to product availability.
Return and Exchange Policy
You may return products and cancel this agreement by sending written notice to TechSave within 7 days of receiving the products. All returned products must be in their original packaging and unused.
Defects or non-function from receipt: For returns due to quality (including dead on arrival, missing, wrong, damaged, or cosmetic issues (MWDC) and 7 or more pixel defects), customers may receive a full refund.
Software and bundled items: Software or items purchased as part of a bundle (e.g. TechSave PC and/or tablet) may be returned for exchange or for a refund of the bundle price, with proof of purchase. TechSave does not allow exchange or refund of individual items that were part of a bundle.
Warranty
Hardware is covered only by the limited warranty that comes with each product, unless otherwise agreed and to the maximum extent permitted by law. Software, services and support are provided "as is" without warranty or condition of any kind. Third-party products and services are not covered by the manufacturer's limited warranty or any other brand warranty.
Ownership and Risk of Loss
- If full payment is made before shipment, TechSave transfers ownership of the hardware to you when TechSave releases the hardware from its warehouse for delivery.
- If a credit agreement applies and TechSave has released products for delivery before receiving full payment, TechSave reserves title to the hardware until all outstanding amounts are paid.
- TechSave does not transfer ownership of software to you.
- TechSave bears risk of loss for hardware until delivery to the address specified in your order; thereafter you bear the risk of loss.
Delivery
Products are deemed delivered when you or your designated recipient sign the delivery receipt (or, if you or your designated recipient cannot sign, TechSave will accept a company stamp or other legally permitted stamp on the delivery receipt).