System Developer
We provide Outsourcing services for System Engineers and Programmers. We will supply skilled engineers proficient in various programming languages such as JAVA, C#, ASP.net, Visual Basic, PHP, and RPG for your company.
IT Outsource
We provide IT Outsourcing services to help develop systems for various businesses, including manufacturing, wholesale, and distribution. We also offer IT infrastructure services. Drawing on this expertise, we deliver a wide range of solutions. IT Outsourcing is a full-service offering covering system development, management, and maintenance, as well as network design, construction, management, and maintenance — fully supported by a large team of professionals.
Have You Encountered These Problems?
High IT Costs
Reduce system operating costs while maintaining stability. We can lower your expenses while improving quality at the same time.
Complex System Operations
System operations have become increasingly complex due to the adoption of virtualization and cloud platforms. We provide support to identify issues and restore any failures.
Shortage of IT Engineers
Due to high employee turnover in Thailand, finding and training IT personnel is extremely difficult. We have experienced System Engineers ready to provide comprehensive support for your company.
Maintenance Service
IT Infra / Hardware Outsource
We provide on-site IT maintenance services at the client's office, starting from once a month. We will supply engineers with specialized expertise in hardware and IT infrastructure for your company.
System Development Outsourcing
We provide on-site system development engineers to client offices as needed. We can handle solutions across a wide scope at every stage — from requirements gathering, design, and development to testing and operations — particularly for Open Systems and web-based platforms. We support Web Application, Mobile Application, and internal enterprise system development, assisting with analysis, design, development, and ongoing maintenance aligned to business needs. This helps reduce permanent hiring costs, increase flexibility, and accelerate IT operations.
Service Process
We can handle solutions across a wide scope at every stage — from requirements gathering, design, and system development to testing and operations — particularly for Open Systems and web-based platforms.
Service Details
Development Languages: .NET (C#, ASP), Perl, PHP, JAVA
Databases: Oracle, SQL Server, PostgreSQL, MySQL
WEB Server: IIS, Apache
IT Infrastructure Maintenance Service
A service that assists clients in managing their IT infrastructure systems. We can help you maintain and manage complex systems efficiently.
Our expert System Engineers, who are well-versed in servers and networking, will handle system maintenance and management on your behalf — freeing your limited IT staff from tedious and disruptive tasks such as routine check-ups, client computer installation, and responding to user inquiries.
Service Details
Our in-house System Engineers will manage all network systems, including client computers and servers, to ensure stable operation. We assess situations from an overall system perspective and propose improvement solutions.
- Providing support via phone, email, and remote access to client computers
- Backup management, event log management, resource management, antivirus management, and failure response
- Active Directory, access rights management, groupware server management, and antivirus server management
- Virus handling, responding to user inquiries, managing standby computers for failure response, executing equipment replacement when failures occur, and processing manufacturer warranty claims
- Network management, printer management
- IT asset management
FAQ
What is IT Outsourcing?
IT Outsourcing is a service that provides external IT professionals to manage, support, develop, and maintain your organization's IT systems, including IT Support, System Engineers, Software Developers, and IT Infrastructure, helping reduce costs and improve operational efficiency.
What IT Outsourcing services does KAI-COM provide?
KAI-COM offers comprehensive IT Outsourcing services, including System Engineers, Software Developers, IT Support, Help Desk, Network & Server Administration, IT Infrastructure Maintenance, and custom application development for web, mobile, and enterprise systems.
Who can benefit from IT Outsourcing services?
IT Outsourcing is ideal for organizations of all sizes that need to reduce IT management costs, supplement internal IT resources, support temporary projects, or gain access to specialized technical expertise.
Can KAI-COM provide engineers or developers with specific technical skills?
Yes. KAI-COM can assign professionals with expertise in technologies such as .NET, Java, PHP, C#, ASP.NET, SQL Server, Oracle, MySQL, as well as experienced Server, Network, and Infrastructure Engineers based on your project requirements.
Does KAI-COM provide both On-site and Remote IT support?
Yes. KAI-COM offers both On-site and Remote Support services, including system maintenance, troubleshooting, monitoring, and preventive maintenance to ensure stable and reliable IT operations.
What are the benefits of using IT Outsourcing services?
IT Outsourcing helps organizations reduce operational costs, gain access to experienced IT professionals, improve service flexibility, accelerate project delivery, and allow internal teams to focus on core business activities.
How is IT Outsourcing different from hiring an in-house IT team?
IT Outsourcing gives businesses access to experienced IT professionals without the costs of recruiting, training, and managing full-time employees, while providing flexible support based on business needs.
Does KAI-COM provide both on-site and remote IT support?
Yes. KAI-COM offers both on-site and remote support services, allowing organizations to receive fast and efficient technical assistance whenever needed.
What IT services are covered by IT Outsourcing?
Our services include computer support, server administration, network management, Microsoft 365 support, IT infrastructure maintenance, cybersecurity, backup solutions, and IT consulting.
Can IT Outsourcing be used for short-term projects?
Yes. Businesses can choose one-time, project-based, monthly, or long-term IT outsourcing services based on their operational requirements.
Is emergency IT support available?
Yes. KAI-COM provides technical support based on agreed Service Level Agreements (SLAs) to resolve critical issues quickly and minimize business disruption.
Can we scale the number of outsourced IT staff as our business grows?
Yes. Our IT Outsourcing services are flexible and can be scaled up or down based on your organization's changing workload and business requirements.
Does KAI-COM provide IT consulting services?
Yes. Our specialists provide IT consulting, infrastructure assessments, technology planning, and recommendations to help businesses improve efficiency and optimize their IT environment.
Does KAI-COM provide ongoing system maintenance and monitoring?
Yes. KAI-COM offers continuous system monitoring, preventive maintenance, software updates, and performance optimization to ensure your IT systems remain secure and reliable.
Can IT Outsourcing work alongside our internal IT team?
Yes. KAI-COM's IT Outsourcing service is designed to complement your existing IT team. We can provide additional expertise, support specific projects, or manage selected IT operations, allowing your internal staff to focus on strategic business initiatives.
